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Our Story
United IGS Care was founded to solve a persistent challenge in the US healthcare market: high costs, staffing shortages, and inefficient revenue cycle systems. Our leadership brings 25+ years of combined US RCM experience serving hospitals, medical groups, and specialty clinics nationwide.
Our Team
Meet Our Team
Donna Crasto
CEO / FOUNDER
Alex Benjamin
President
Piyush Patni
Vice President
Our Vision
To redefine Healthcare Revenue Cycle Management by leveraging intelligent automation and advanced AI to create a unified, accurate, and fully compliant RCM environment that enhances provider productivity, strengthens financial performance, and improves patient outcomes.
Our Mission
Our mission is to transform Healthcare Revenue Cycle Management through unmatched expertise, disciplined accuracy, and unwavering regulatory compliance. We empower healthcare providers with an integrated, performance-driven RCM framework that improves financial results, boosts operational efficiency, and enhances the quality of patient care.
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“Where Precision Meets Performance in Healthcare RCM.”
Our Values
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UIGSCARE
UIGSCARE At a Glance
01
UIGSCARE is a trusted partner in US healthcare Revenue Cycle Management, helping providers and billing companies maximize revenue, reduce operational friction, and improve financial outcomes.
02
We combine deep domain expertise with streamlined processes and technology-driven execution to deliver high clean claim rates, faster reimbursements, and reduced AR days. From patient access to final collections, our approach is focused on minimizing denials, improving accuracy, and accelerating cash flow.
03
With flexible engagement models and a strong focus on compliance and quality, UIGSCARE enables organizations to scale efficiently while maintaining a patient-first approach.
Engagement Models & Specialized Projects
01
Dedicated Resource Model
A fully aligned team working exclusively on your accounts, ensuring consistency, control, and deeper process understanding to drive better outcomes.
02
Hybrid Shared Services Model
A flexible model combining shared expertise with dedicated oversight, optimizing costs while maintaining quality and performance.
03
Outcome-Based Revenue Model (% of Collections)
A performance-driven approach where our success is directly tied to your collections—ensuring accountability, efficiency, and measurable results.
04
AR Clean-Up Projects
Focused interventions to reduce aging receivables, resolve backlogs, and improve cash flow through targeted AR recovery strategies.
05
Denial Backlog Stabilization
Systematic analysis and resolution of denial backlogs to prevent revenue leakage and strengthen long-term denial management processes.